Legal Notice
Website publisher
This website, accessible at https://www.quarzo-life.com, is published by:
Quarzo Life
Regulated Life insurance company
Legal form: Public limited company with a board of directors
Registered address: 16 rue Vignon, 75009 Paris, France
RCS Paris 101 015 956
Email address: hello@quarzo-life.com
Publishing Director: Alexandre Peisse
Accommodation
This site is hosted by:
RAILWAY CORPORATION
EU hosting
548 Market St PMB 68956, San Francisco, California 94104, USA
Supervisory authority
Quarzo Life is subject to the control of
Prudential Control and Resolution Authority (ACPR):
4 Budapest Square – CS 92459
75436 Paris Cedex 09
France
https://acpr.banque-france.fr/frAccess to the site
Access to the site is free, excluding any communication and internet access costs, which remain the responsibility of the user. The publisher strives to ensure the site is accessible 24/7, but is not bound by an obligation of result. The publisher reserves the right to interrupt access to the site for maintenance, updates, or any other technical reason.
Site content
The purpose of this website is to provide institutional and commercial information relating to Quarzo Life's activities, products, and services.
The information published on this website is provided for informational purposes only and does not constitute a contractual offer or personalized advice. It is subject to change at any time without notice. Quarzo Life cannot be held liable for any errors, omissions, or unavailability of information on this website.
Responsibility
The user acknowledges using the site at their own risk. Quarzo Life shall not be held liable for any direct or indirect damage resulting from the use of the site, including but not limited to interruptions, malfunctions, data loss, or unauthorized access.
Hyperlinks may lead to third-party websites. Quarzo Life has no control over these websites and disclaims all responsibility for their content.
Intellectual property
The entire website, including its structure and content (texts, images, logos, graphics, trademarks, etc.), is protected by intellectual property law and remains the exclusive property of Quarzo Life or its partners. Any reproduction, representation, modification, publication, or adaptation, in whole or in part, of any element of the website, regardless of the means or process used, is prohibited without the prior written authorization of Quarzo Life.
Personal data
Quarzo Life places particular importance on the protection of personal data and is committed to processing user data in accordance with applicable regulations, including Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the French Data Protection Act.
The methods of data collection, processing, and exercising user rights are detailed in the Personal Data Protection Policy, available on the website.
Complaints
For any complaint relating to Quarzo Life products or services, the user or customer is encouraged to first contact their usual representative or the Quarzo Life complaints department:
Complaints Department – Quarzo Life
Email: contact@quarzo-life.com
Quarzo Life undertakes to acknowledge receipt of the complaint within a reasonable timeframe and to respond within the time limits stipulated by applicable insurance regulations.
Mediation
In the event of a persistent disagreement after exhausting the internal complaints procedure, the client may resort to the insurance ombudsman free of charge:
Insurance Mediation
TSA 50110
75441 Paris Cedex 09
Website : https://www.mediation-assurance.org
The mediator can be contacted within a maximum period of one year from the date of the written complaint.
Applicable law
This website and these legal notices are subject to French law.
In the event of a dispute and failing an amicable resolution, the French courts shall have sole jurisdiction.